How can I file a DMV complaint with the Florida DHSMV?

PLEASE DO NOT CONTACT THIS OFFICE FOR ASSITANCE WITH FILLING OUT A COMPLAINT FORM- CONTACT THE DHSMV DIRECTLY FOR ASSITANCE.

To file a DMV complaint with the Florida Department of Highway Safety and Motor Vehicles (“DHSMV”), you can follow these steps:

1. Gather Information: Collect all relevant information related to your complaint, including details about the incident or issue, names of individuals or businesses involved, vehicle information, and any supporting documents or evidence.
2. Visit the DHSMV Website: Go to the DHSMV website at https://www.flhsmv.gov/ and navigate to the “Contact Us” or “Consumer Services” section.
3. Choose the Complaint Type: Depending on the nature of your complaint, select the appropriate complaint type from the options provided. Common complaint types include issues related to vehicle dealers, repair shops, title services, or other DHSMV-related matters.
4. Fill Out the Complaint Form: Complete the online complaint form with accurate and detailed information about your complaint. Provide all necessary details, including your contact information, the nature of the complaint, and any supporting evidence or documentation you may have.
5. Submit the Complaint: Once you have filled out the complaint form, review it to ensure all the information is accurate and complete. Click on the “Submit” or “Send” button to file your complaint with the DHSMV.
6. Keep Record of the Complaint: After submitting the complaint, make sure to keep a record of the submitted information, including any confirmation or reference number provided by the DHSMV. This will help you track the status of your complaint if needed.
7. Follow Up: The DHSMV may contact you for further information or clarification about your complaint. Be prepared to respond promptly if they request additional details.

Alternatively, if you prefer not to file the DMV complaint online, you can submit a written form using Form 84901 which is accessible via the following link. https://www.flhsmv.gov/pdf/forms/84901.pdf Submission instructions are found on the last page. Keep in mind that the process for handling complaints may vary depending on the nature of the issue and the DHSMV’s internal procedures. Filing a complaint with the DHSMV can help bring attention to potential violations or issues and may lead to appropriate action being taken by the department to address your concerns.

PLEASE DO NOT CONTACT THIS OFFICE FOR ASSITANCE WITH FILLING OUT A COMPLAINT FORM- CONTACT THE DHSMV DIRECTLY FOR ASSITANCE.